#16 of 162 Speciality lodging in Surfers Paradise based on Tripadvisor
Graham
United Kingdom,
March
2025
6.2/10
My stay at Genesis Apartments had its ups and downs. The ocean view was stunning and the location was perfect for accessing the beach and nearby shops. Unfortunately, the cleanliness of the apartment left much to be desired, which significantly impacted my experience.
Rooms
5.0
I booked a two-bedroom apartment with an ocean view, but upon arrival, it wasn't clean and I had to be moved to another room. The second room also wasn't in good shape, which was disappointing for my family.
Service
6.0
The staff were welcoming and friendly during check-in. They were efficient in addressing my concerns, but the overall experience was marred by the room issues.
Location
8.0
The location was fantastic, just a short walk to the beach, shops, and restaurants. It allowed us to enjoy a relaxing time without being in the hustle and bustle.
Dining
8.0
We enjoyed some great meals from nearby dining options. The traditional fish was particularly awesome and added to our local experience.
Facilities
5.0
The building had good amenities like a sauna and pool. However, the overall maintenance felt lacking, with signs of wear and tear around the hotel.
Grayson
United Kingdom,
December
2024
5.2/10
My stay at Genesis Apartments was pleasant, with a fantastic location just a short walk from the beach and nearby groceries and restaurants. However, I noticed that the apartment could have used a bit more maintenance, as the effects of the salt air were evident. Overall, I enjoyed my time there but felt some areas needed improvement.
Rooms
9.0
I stayed in a Budget Three-Bedroom Apartment which was spacious and had a decent view from the 5th floor. However, it seemed like it could use some upkeep as the salt air had taken its toll.
Service
8.0
The staff were extremely welcoming and generally friendly. They provided excellent recommendations for places to visit and were very helpful before my arrival.
Location
9.0
The location was fantastic, with easy access to the beach and a 10-minute walk to the center of Surfers Paradise. Grocery and liquor shops were also nearby, making it very convenient.
Dining
8.0
Dining options were awesome, particularly enjoyed the homemade organic products available nearby.
Facilities
7.0
The facilities like the heated pool and spa were great, adding to the overall experience, although the apartment could have benefited from more thorough cleaning by staff.
Scott
United Kingdom,
November
2024
6.2/10
The location was fantastic, just a short stroll to the beach and the heart of Surfers Paradise. however, the apartment needed several updates. The cleanliness could have been better, and some of the furnishings were less than comfortable.
Rooms
5.0
While the apartment was spacious and had a nice balcony, I found the beds quite uncomfortable. Additionally, there were some maintenance issues, like cracked tiles and doors that didn't lock properly.
Service
8.0
The staff were very welcoming and helpful, which made the check-in process smooth. My deposit was returned quickly without any hassle, which was nice.
Location
9.0
Such a prime location. just a five-minute walk to the main shopping strip and right near Q1. I loved the views from my room as well.
Dining
8.0
There were plenty of nearby dining options, and the variety was impressive. I even found some great gluten-free dishes.
Facilities
6.0
Basic facilities were available, but I did notice there were a few missing amenities that would have enhanced my stay. Some appliances seemed outdated.
Kevin
United Kingdom,
November
2024
5.8/10
I had a mixed stay at Genesis Apartments. while the location was perfect for beach access and nearby attractions, the apartment itself left much to be desired. The overall condition was quite run down, and I encountered several issues that detracted from my experience.
Rooms
5.0
The apartment was in poor condition. doors were difficult to open and the furniture was very outdated. I found the cleaning standards lacking; the carpet was dirty and there were maintenance issues like a broken TV and damaged shower roof. I definitely expected better given the photos online.
Service
5.0
Some staff were lovely and accommodating. but I experienced a major privacy issue when someone just let themselves into my room without knocking. It was unsettling, to say the least.
Location
8.0
The location is fantastic. just 100 meters from the beach and a close walk to shops and restaurants. Being so close to Surfers Paradise without being right in the hustle and bustle was a real advantage.
Dining
7.0
I didn’t dine in the apartments, but the nearby options for food were superb. I had the chance to explore many dining spots within walking distance.
Facilities
5.0
Basic facilities were available, but I found the kitchen sad-looking and the apartment in need of upgrades. it lacked essential items like dishcloths and enough blankets. This made my stay less comfortable than I hoped.
Steven
United Kingdom,
October
2024
5.8/10
I had a decent stay at Genesis Apartments. The location was perfect, close to the beach and shops. However, there were a few issues with the room, like a broken bathroom window and some maintenance needs that definitely affected my comfort.
Rooms
6.0
The apartment layout was great for families, with spacious areas and needed amenities. However, some fixtures were outdated, like the bed and air-conditioning, which made things less pleasant.
Service
7.0
Staff were generally helpful and friendly, but it did take some time to get responses for certain requests, like airport pick-up, which was a bit frustrating.
Location
10.0
Can't complain about the location! It was fantastic, just a short walk to the beach and surrounded by supermarkets and restaurants.
Dining
9.0
Dining options nearby were awesome, especially with some great Italian spots. I really enjoyed the convenience.
Facilities
7.0
Facilities like the pool and laundry were useful, but the overall state of the hotel felt a bit run down and could use some investment to improve.
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Genesis Apartments By Gold Coast Premium08.06
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09.06.2025